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Post Date

2024-Jan-21

Close Date

2023-Jun-30

Job Type

FULLTIME

Salary

SGD 6000-9000 per MONTH

Location

, , Singapore

Company Description

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Job Description

    About The Team

    Our team is responsible for developing state-of-the-art NLP/ML algorithms and strategies to improve user consumption experience, inspire merchants' service quality and revenue, and build a fair and flourishing ecosystem on our E-commerce Platform. More specifically, our team is responsible for the algorithms of Intelligent Customer Service and machine translation under TikTok's global e-commerce business.

    Responsibilities

    - Participate in the development of AI customer service within the TikTok e-commerce ecosystem to help our sellers better serve our customers.
    - Responsible for the language quality of the TikTok shopping platform, including improving machine translation quality of product information, IM of buyers and sellers, and supporting scenario of cross-lingual searching.
    - Collaborate with product managers, data scientists, and the product strategy & operation team to define product strategies and features.
    - Build an intelligent dialogue system, including mining questions and answers.
    - Language understanding, including intention recognition, emotion recognition, FAQ, etc.
    - Develop multilingual text generation such as products' copy, dialogue summary, email reply, etc.
    - Construct knowledge graphs of buyers and products.

Requirements

    - Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline
    - Experience in one of the following fields: Machine Learning, NLP, and Computer Vision - Experience with software development in at least one of the following programming languages: C++, Python, Go, Java
    - Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred.

     Preferred Qualifications
    - Proficient in using at least one mainstream deep learning framework such as TensorFlow/PyTorch, understanding distributed training, distillation acceleration, and other implementation methods.
    - Experience in text classification, text matching, sequence labeling, knowledge graph. - Aware of certain processing methods and optimization experience on domain adaptation, small sample construction, text mining, unsupervised/semi-supervised, and other similar issues.
    - Familiar with commonly used machine learning and deep learning algorithms, understand basic network model structure (DNN/LSTM/CNN, etc.) and text representation methods (LDA/Word2Vec/ELMo/GPT/BERT, etc.), have practical experience in deep learning training and reasoning model tuning.
    - Experience in large-scale text data processing or cleaning (Such as using Hadoop/Spark/Hive/Flink).

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